Kaleem Sons
search Policy
RETURNS
AND EXCHANGES
We want you to love every Kaleem Sons product. If something is not right, we make the return process as simple as possible.
Return Window
7 days from delivery date
Item Condition
Unworn, unwashed, tags attached
Sale Items
Final sale — not eligible
Processing Time
5-7 business days after receipt
Exchange Option
Available for size or product swap
Damaged Items
Report within 48 hours of delivery
The Process
HOW RETURNS
WORK
01
Check Eligibility
Make sure your item is within 7 days of delivery, unworn, unwashed, and has all original tags attached. Sale items are not eligible for return.
02
Contact Us
Reach out via WhatsApp at +92 326 5546 298 or email baseerbutt444@gmail.com with your order details and reason for return.
03
Get Confirmation
Our team will review your request and confirm eligibility within 24 hours. We will provide you with return instructions.
04
Ship the Item
Pack the item securely in its original packaging and send it to our Sialkot address as instructed. Keep your tracking number safe.
05
Refund or Exchange
Once we receive and inspect the item, your refund or exchange will be processed within 5-7 business days.
Common Questions
RETURNS FAQ
Can I return a sale item? No. All sale and discounted items are final sale and cannot be returned or exchanged.
What if my item arrived damaged? Please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund immediately.
How long does a refund take? Once we receive and inspect the returned item, refunds are processed within 5-7 business days to your original payment method.
Can I exchange for a different size? Yes. Size exchanges are available subject to stock. Contact us with your order number and preferred size to begin the process.
Do I pay for return shipping? Return shipping costs are the responsibility of the customer unless the item arrived damaged or was the wrong product.
What items cannot be returned? Sale items, accessories, and items that have been worn, washed, or had their tags removed are not eligible for return.